This comprehensive self-paced course will include a video, a workbook, resources, practice exercises and email support to give you a full Masterclass experience.
Conflict is all around us and no matter how hard we try to avoid it – it will find us throughout our lives. In the workplace workplace, employees from various backgrounds, cultures, work ethics are brought together for a shared business purpose.
Now, with tensions being at an all-time high politically, with COVID-19, racial divide and more – it is inevitable that conflict will arise.
- Pretending that conflict doesn’t exist will cause other issues;
- Conflict can be positive as it introduces a diversity of opinion which can enhance or correct errors in ideas, plans or policies.