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Conflict Management Masterclass: self-paced

7 Hours
All levels
3 lessons
0 quizzes
0 students

This comprehensive self-paced course will include a video, a workbook, resources, practice exercises and email support to give you a full Masterclass experience.

Conflict is all around us and no matter how hard we try to avoid it – it will find us throughout our lives. In the workplace workplace, employees from various backgrounds, cultures, work ethics are brought together for a shared business purpose.

Now, with tensions being at an all-time high politically, with COVID-19, racial divide and more – it is inevitable that conflict will arise.

Remember:

  • Pretending that conflict doesn’t exist will cause other issues;
  • Conflict can be positive as it introduces a diversity of opinion which can enhance or correct errors in ideas, plans or policies.

 

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